General

Customer Loyalty Strategy: Screw Up First

One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops ...

How a Managed IT Provider Can Support Your Remote Workforce

In an office setting, employees can often get quick IT help whenever a problem arises, but when workers are remote, it’s not so simple. Nothing is more frustrating than running into an issue that slows down productivity or threatens security ...

Technology Tips to Share with Your Remote Employees

Whether your company was originally designed to support remote work or not, it’s never been more clear; your business model should create systems for site employees to work efficiently and securely if necessary. Even if it’s not business as usual, ...

Technology Solutions Exclusively for Nonprofit Organizations

If you are a leader in a nonprofit organization, you already know your industry comes with its own unique set of rewards and challenges. Your employee structure and budget already looks different than a for-profit organization, so why should your ...

IT Considerations for Remote Employees

When you think about your company’s workforce, are there any team members that work remotely? Or, does your company have certain positions that could work from home (or hotel rooms, or airports) on occasion? If you are like many business ...

HIPAA and Your IT Services

Thanks to technology and advances throughout the medical industry, it is common to see more tablets than paper charts when you visit the doctor nowadays. However, while electronic medical records are certainly convenient and can help to coordinate care more ...

Wrapping Up Capital Spending for 2019

As you close out your financial records for 2019, have you spent the money allocated for capital expenditures this year? While you may not feel the need to spend all your capital investment money, it is wise to review what ...

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